Shipping policy

  • Processing time: Orders are processed within 1 to 3 business days. Orders placed on weekends or holidays are processed the next business day.
  • Shipping time: Standard delivery takes 7 to 15 business days after processing, depending on your location.
  • Where we ship: We ship worldwide.
  • Shipping cost: Shipping rates are calculated at checkout before you pay.
  • Tracking: You'll get a confirmation email with tracking as soon as your order ships. If tracking hasn't updated in 5 business days, email support@cupidshop.store.
  • Customs and duties: International orders may be subject to import duties or taxes charged by your country. These are the customer's responsibility.
  • Wrong address: We aren't responsible for orders lost due to an incorrect address, so please double check yours at checkout.